Privacy Policy

1. Introduction

CocdefyTech Ltd (“Company”, “We”, “Us”, or “Our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, transfer, and store your personal information in connection with your use of our services, our website, interactions, and business dealings (collectively, the “Services”). This Policy applies to all users, customers, visitors, and third parties (“you” or “your”), regardless of where you are located.

2. Controller

As the data controller, CocdefyTech Ltd is responsible for processing your personal data under this Privacy Policy.

Address: 62-72 Tabernacle St, London EC2A 4LR, UK

If you have any questions or concerns about how we handle your data or wish to exercise your rights, please contact us by writing to our company address above.

3. What is Personal Data

Personal data (or personal information) is any information that identifies or can identify a natural person, either directly or indirectly. Examples include your name, address, email, IP address, telephone number, device identifiers, usage data, etc.

4. When We Collect Your Data

• When you use or interact with our website, apps, or Services.
• When you register, subscribe, or create an account.
• When you request services, a quote, or other communications.
• When you contact us (support, queries, feedback).
• When you sign up for newsletters or marketing materials.
• From third‐party sources (e.g. public registers, business partners) where allowed by law.

5. What Data We Collect

• Basic identity & contact details: name, title, email, address, telephone, company name.
• Business relationship data: billing/shipping address, service history, payment info (if relevant), contract details.
• Communication preferences.
• Technical data: IP address, browser type, device information, operating system, website usage, cookies.
• Marketing & preference data: newsletter subscriptions, interests.
• Any other data that you provide directly to us.

6. Purposes of Processing / Legal Basis

We use your personal data for the following purposes:

• To provide, maintain, manage, and improve our Services.
• To process orders, quotes, contracts, support requests.
• To communicate with you about our Services, changes, updates.
• To send marketing or promotional materials (only with your consent where required).
• To analyze how users access and use our Services, to tailor content, improve functionality.
• To comply with legal obligations, prevent fraud or misuse, and protect rights and property.

Legal basis may include: your consent; performance of a contract; legitimate interests (such as improving our business, security, and user experience); legal compliance.

7. Newsletters & Marketing

If you sign up for our newsletter or marketing communications, we will use your data for sending these only when you have given clear consent (if required under applicable law). You will always have an option to unsubscribe or opt out at any time via a link in such communications or by contacting us.

8. Cookies and Similar Tracking Technologies

We use cookies and similar technologies to collect technical data, remember preferences, analyze usage, and improve our Services. You may be able to block or delete cookies via your browser settings, though this may affect your ability to use certain parts of our Services.

9. Third-Party Links & Social Media Plugins

Our website or Services might include links to third-party websites or features (social media buttons, etc.). These are not controlled by us, and their privacy policies govern how they process any data. We encourage you to read the privacy policies of those third parties.

10. Disclosure to Third Parties / Data Sharing

We may share your personal data with service providers, vendors, affiliates, legal authorities, or prospective acquirers, but only under appropriate safeguards and agreements to protect your rights.

11. International Data Transfers

If your data is transferred outside the UK or European Economic Area (EEA), we ensure there are appropriate safeguards (e.g. standard contractual clauses, adequate legislation, or other mechanisms) so that your rights are protected.

12. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, enforce our agreements, or for legitimate business purposes. After that, we will securely delete or anonymize your data.

13. Security of Your Data

We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive for high security, no method of data transmission over the internet is completely secure, so we cannot guarantee absolute security.

14. Your Rights

Under UK GDPR, you have certain rights, including:

• Right to access your personal data.
• Right to correction of inaccurate data.
• Right to erasure (“right to be forgotten”), in certain circumstances.
• Right to restrict processing.
• Right to object to certain processing (e.g. marketing).
• Right to data portability, where applicable.
• Right to withdraw consent (if processing based on consent).
• Right to lodge a complaint with the Information Commissioner’s Office (ICO).

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will publish the updated version on our website, with the effective date. If changes are significant, we may notify you by a prominent notice on our site.